Do I need a permit for that plumbing work in Edmonton?

This is a question we get asked a lot! The City of Edmonton requires permits for work that impacts the safety, health, and welfare of the public and occupants, or affects municipal infrastructure. Generally, you'll need a permit for: Major drain modifications: Think about adding a basement bathroom. Interior plumbing modifications: If you're moving fixtures or significantly altering drainage systems. New installations: Like sump pumps or backwater valves, especially if they tie into the municipal system. Relocating drains: Changing the path of your main drain lines. Simple drain cleaning, minor fixture repairs (like replacing a faucet washer), or replacing a strainer usually do NOT require a permit. However, when in doubt, it's always best to check with the City of Edmonton Planning & Development department or give us a call. We can help you navigate the requirements to ensure your work is compliant and done right the first time.

What should I not do when I have a clogged drain?

Edmonton plumbers typically recommend that homeowners avoid using store-bought chemical-based drain cleaners and be mindful of what they flush down the toilet. If you’ve tried home remedies such as pouring boiling water alongside a concoction of white vinegar and baking soda, it can loosen the clog – but if you find that it's making it worse, stop what you’re doing immediately and call a plumber. Remember, a clogged drain won’t necessarily unblock itself using these quick at-home DIY hacks, and can sometimes make things worse. Plus, some issues, like tree roots, won’t dissolve on their own and need to be blasted away using hydro jetting.

Clogs can occur for numerous reasons. But mostly, you can lessen the chance of encountering a clog by being mindful of what you’re tossing down the drain. Although we cannot determine the root cause of a clogged drain until we conduct a thorough inspection, more often than not, we find Edmonton clients are their own undoing, as they treat their kitchen’s garburator like a composter for leftover food or don’t bother picking up clumps of hair by hand after they shower. If it’s a matter of changing your behaviour and habits, be sure not to toss items down the drain: Food scraps, including eggshells, coffee grounds, rice, pasta, etc. Fats, oils, and grease Fruit pits Paper towels Flushable wipes Feminine hygiene products Buildup of hair Cotton rounds or pads Q-tips Band-aids Dental floss Medication These are some of the more common items we find clogging pipes and drains, but they account for only a fraction of the wide range of things that should not go down the drain. Ultimately, do not flush anything that does not explicitly say ‘flushable’ on its packaging, and even then, you should still be careful, depending on the size, age and condition of your system.

What's the difference between hard and soft clogs?

There are two main types of clogs: hard blockages and soft blockages. Hard blockage refers to larger debris that somehow enters the system and gets stuck inside, such as sanitary products, rocks, a child's toy, thick roots or even a cell phone. Soft blockage refers to those materials that build blockage over time. Soap scum, minerals in Edmonton’s hard water, and other small debris like dirt and food scraps are all examples. Regular maintenance and cautious use of sinks, toilets, and other drains can help prevent both types of clogged drains in Edmonton.

What are the top signs I have a clog in my plumbing system?

If you are asking this question, chances are you suspect you have a clog somewhere in your pipes. Some of the common signs you may have a clog include: Gurgling or bubbling noises coming from plumbing fixtures, including sinks, bathtubs, showers, and toilets, and also water-based appliances, including dishwashers or water heaters Standing water in your sinks, bathtub, or shower Slow drainage in your plumbing fixtures Foul odours wafting from drains Random puddle of water around plumbing fixtures Toilet water levels randomly fluctuate Drain flies Because you can never be sure where a clog is, it is always best to call an experienced plumber to take care of it for you, as they have the skills and tools to efficiently locate and remove the clog while protecting your plumbing system.

My basement sometimes smells like sewage, especially after heavy rain. What could be causing this in my Edmonton home?

That's a common concern, especially in older Edmonton neighbourhoods! Several things could be at play: Sewer Backup Potential: Heavy rains can overwhelm the city's sewer system, leading to backups. If you don't have a properly installed and maintained backwater valve, sewage can flow back into your basement. We highly recommend installing one, especially if you have basement suites or finished basements. Dry Traps: Plumbing fixtures (such as sinks, showers, and floor drains) have "traps" that hold water to prevent sewer gases from entering your home. If a drain isn't used regularly (common in guest bathrooms or unused basement areas), the water in the trap can evaporate, allowing odours to escape. Running a bit of water down these drains monthly can prevent this. Cracked or Leaking Pipes: Tree roots (a big issue in Edmonton!) or shifting soil can cause older clay or concrete pipes to crack, allowing gases or even small amounts of sewage to escape. Pro Tip: Don't ignore sewer smells! Call a professional plumber to inspect your drain lines and sewer system. We can use camera inspections to pinpoint the exact cause and recommend the best solution, whether it's installing a backwater valve, clearing a blockage, or repairing a damaged pipe.

My taps seem to have less pressure than they used to. Is this the hard water in Edmonton?

Yes, it's very likely! Edmonton is known for its hard water, typically ranging from 150 to 250 mg/L. Over time (often 15-20 years or more), this mineral content, primarily calcium and magnesium, builds up as scale inside your pipes. This scale narrows the internal diameter of your pipes, restricting water flow and reducing pressure at your fixtures. What can you do? Whole-House Water Softener: This is the most effective long-term solution. A water softener system removes the hardness minerals before the water even enters your plumbing system, protecting your pipes, fixtures, and appliances. If you're noticing reduced water pressure, scale buildup on faucets, or appliances not heating water efficiently, it's time to consider a water softening solution.

My neighbour mentioned tree roots in their sewer line. Is this a common problem for Edmonton homes, and how can I prevent it?

Unfortunately, tree root intrusion is a significant issue for many Edmonton homeowners, particularly those with older homes and mature trees. Tree roots are naturally drawn to the moisture and nutrients found in sewer lines. They can infiltrate even tiny cracks or joints in clay tile or older concrete pipes, eventually causing blockages and pipe damage. Prevention is Key: Strategic Landscaping: Avoid planting large trees or shrubs too close to your sewer line. Check municipal guidelines for recommended distances. Regular Inspections: If you have older pipes or known nearby trees, consider annual camera inspections. Early detection of minor root growth can prevent major damage. HydroScrub Jetting: Regular professional hydro jetting can help clear fat, oil, and grease, as well as minor root intrusions, and keep your pipes clean and flowing freely. If you suspect tree roots are an issue, or want to take preventative measures, give us a call. We can perform a camera inspection to assess the condition of your sewer line and recommend the best course of action.

What's the difference between drain cleaning and hydro jetting? When should I use each?

Both are methods to clear blockages, but they work differently and are suited for different situations: Drain Cleaning (Auger/Snake): This involves using a mechanical auger or snake to physically break up or pull out a blockage. It's effective for common clogs like hair, grease, or small obstructions. It's generally a good first step for many common household clogs. Hydro Jetting: This is a more powerful, high-pressure water cleaning method. A specialized nozzle directs powerful streams of water (typically 2,100-4,000 PSI) through the pipe, blasting away grease, scale buildup, sludge, and even root intrusions. When to Use Which: Use Drain Cleaning for: Routine clogs caused by everyday use (hair, food debris, soap scum). It's often quicker and less invasive for simple blockages. Use Hydro Jetting for: Stubborn clogs, heavy grease buildup, significant scale accumulation, or when you suspect minor root intrusion. It provides a more thorough cleaning, essentially restoring pipes to near-original condition. Important Note: Hydro jetting is NOT recommended for pipes that are already compromised, cracked, or severely deteriorated, as the high pressure could cause further damage. Pro Tip: For recurring clogs, slow drains, or if you suspect buildup rather than a simple obstruction, hydro jetting is often the superior solution for a long-lasting clean. Always consult with a professional plumber to determine the best method for your specific situation.

Where should I go for a clogged drain in Edmonton?

The professionals at Mr. Rooter Plumbing of Edmonton will arrive lickety-split to bust through any scathing blockage for your clogged drain, so you can get back to your normal routine. In addition to the City of Edmonton, we also serve the nearby areas of Sherwood Park , St Albert , and Riverbend . Go ahead and reach out to our friendly customer service representatives to schedule a clogged drain repair appointment in Edmonton. Feel free to also ask about our other residential plumbing services, including drain cleaning, water heater repair, and trenchless sewer line replacement.

Clogged Drain Edmonton

Are you concerned about the build-up of dirty water in your bathroom sink when you use the faucet, even if you turn it on and off slowly to give it time to drain? Instead of worrying and watching the water drain slowly, it's best to find a solution for the clogged drain. Edmonton homeowners are not alone in this. Luckily, the top-rated local pros at Mr. Rooter Plumbing of Edmonton can help you out with that. Call our Edmonton plumbers today to get started!

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About Our Services: Clogged Drain Edmonton

A bathroom clog usually happens when debris, such as dirt, dead skin flakes, hair, and soap scum, builds up and clogs the drain pipes. Over time, this gunk accumulates and restricts water flow. To prevent clogs, follow proper etiquette and avoid flushing objects such as hair, paper towels, sanitary napkins, cotton swabs, dental floss, and similar items. Use a drain catcher to cover the opening. If a drain is clogged and the blockage is too far down, you should contact a local licensed plumber.
The first step of our clogged drain service involves an inspection. Checking your pipes helps us identify and diagnose any issues in your home's plumbing system and find the cause. For instance, just because water isn’t draining in your shower doesn’t necessarily mean that the whole bathroom is clogged. Identifying these problems now will help prevent any major problems for you in the future.
Our expert plumbers will inspect your plumbing system and provide you with a list of recommendations for current and future repairs and replacements. During an inspection, a plumber will assess various plumbing fixtures, such as sinks, showers, bathtubs, toilets, and water-based appliances. They will also check draining and venting systems, filtration systems, water supply and drain lines, and emergency mechanisms such as the sump pump and main water shut-off valve. We may discover cracks, mineral or sediment deposits, or discoloured rust and corrosion on these components, which may explain why your drain is clogged.
Sometimes just looking at it isn't enough, and we have to get into the details to fix a clogged drain. A professional plumber, equipped with advanced tools and specialized equipment, can swiftly locate and eliminate blockages in your plumbing. They can accomplish this proficiently without disassembling your pipe system, ensuring a quick resolution to the problem.

Our Detailed Approach to Clogged Drain Repair

Using Cutting Edge Devices, Specialized Tools and Techniques

Trying to fix plumbing issues yourself often fails because you need the right skills and expertise to do a successful, lasting repair. A lack of professional knowledge can make plumbing problems worse instead of fixing them properly. Most of your store-bought plumber's equipment, including generic plungers, are not professional-grade, and you can end up doing some serious damage to your drainage pipes if you’re not careful. If you have a clogged drain in Edmonton, it's better to hire a skilled plumber with the right tools than to attempt a DIY fix with a wire coat hanger.

Drill and power augers and high speed cables
Wet and dry vacuums
Jetters
Drain cameras

Drain snaking is the process of using a flexible cable or auger to clear tough debris from drainage pipes. Using a rotating motion, the auger infiltrates the solid blockage and slowly pulls it out of the drain. An auger may not completely remove a blockage and may only clear away small bits of debris instead of clearing it completely. You also risk scratching up and denting the inside of your pipes, leaving them more susceptible to leaks.

Sometimes, before we even tackle a clog, we have to collect more clues about its whereabouts. Inspect other drains in your home or use drain cameras to get a closer look inside the pipes. After determining the location and severity of the issue, we can choose the best method to fix your stubborn clog without causing more damage to the plumbing system.

Professional Video Camera Inspection

Sometimes, even after we have tried all the basic clog-removing techniques, the clog may have barely budged. If you’ve ever wondered what is brewing inside your drainage pipes, now’s your chance to witness it all as we will proceed to capture video footage of what’s afoot, from sludge to solid objects such as small jewelry to tree roots.

We will insert a small camera attached to a flexible cable, along with a bright LED light, and carefully maneuver it through the bends and crevices of your drain lines to capture high-definition footage and display the results on a CCTV monitor for you to observe. We may even uncover problematic areas, such as leaky pipe walls that are cracked and fractured, requiring an Edmonton trenchless sewer line repair or replacement. If anything, a drain camera inspection provides valuable clues to help us do a better job of removing the nasty clog and take the necessary safety precautions to proceed.

The Super Soaker: HydroScrub® Jetting

If we find your drainage pipes are not badly damaged and are in good condition, we will often utilize hydro jetting to blast away the clog after determining its exact location using the information we gathered from the video footage.

A HydroScrub® Jetting system seamlessly blasts away tough clogs with a highly-pressurized stream of water that pulses through the blockage, leaving the drain pipes spick-and-span. The hose is attached to a water pump and tank, which together deliver a forceful pulse of water to clear clogs in its path. Water pressure can reach up to 4,000 psi and deliver water at 34 liters per minute to clear the drain pipe.

Although old-school methods such as plunging, augering, or even using a coat hanger would’ve been the only options for getting rid of a bathroom sink clog in the past, hydro jetting is innovative because it’s the only method that washes the pipe from the inside with high pressure. This is because the solid blockage is cut by water pressure and flushed directly into Edmonton’s sewer system, rather than being pulled up through your sink and into your home. You also get the added benefits of having your pipes scrubbed clean of any leftover residue, including soap scum, food leftovers, and hairballs, which ideally should not have been flushed down in the first place.

Bonus: Bacterial Drain Care

Are you an eco-friendly enthusiast hoping to reduce your environmental impact? Mr. Rooter Plumbing of Edmonton is pleased to offer a bacterial solution for slow drains with our Mr. Rooter Total Drain solution.

The solution is a professional-grade drain maintenance solution, not found anywhere in your local home hardware shop. The solution itself contains bacteria that consume any clog-causing substances in your pipes, keeping them clean. Because the natural solution is made of live vegetative bacterial culture, it can not only engulf all organic waste it encounters for your clogged drain but also leave your pipes intact from any aftermath damage.

You can’t say the same thing about chemical-based drain cleaners, which are not only toxic but also weaken your pipes due to corrosion. At most, these harsh chemical cleaners soften and loosen the solid blockage rather than remove it. Additionally, these chemical cleaners may pose significant health risks, potentially causing burns or respiratory issues if not handled with care. By contrast, the bacterial cleaner is safe, eco-friendly, and effective, guaranteeing a longer lifespan for your pipes while keeping your household safe.

Choose Mr. Rooter Plumbing for the Best Clogged Drain Repair

Don’t procrastinate and tiptoe around the foul clog, but be proactive and take action! Mr. Rooter Plumbing of Edmonton’s area of expertise is clogged drains. Upon conducting an inspection, we will use our cutting-edge tool set to map the location of the clog before eliminating it with one of our non-invasive techniques, such as hydro jetting or augering.

Our team of plumbing experts in Edmonton will arrive promptly and be dressed in uniform for your clogged drain service appointment. We can also accommodate your busy schedule with 24/7 emergency services, as we know that clogs can happen at inconvenient times.

Count on us for all your plumbing service needs. We are dedicated to providing excellent service and using advanced equipment and techniques to maintain and protect your home's pipes. These satisfied customers were certainly happy with our work.

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Choose Mr. Rooter Plumbing for the Best Clogged Drain Repair

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Frequently Asked Questions About a Clogged Drain in Edmonton

If you are asking this question, chances are you suspect you have a clog somewhere in your pipes. Some of the common signs you may have a clog include:
- Gurgling or bubbling noises coming from plumbing fixtures, including sinks, bathtubs, showers, and toilets, and also water-based appliances, including dishwashers or water heaters
- Standing water in your sinks, bathtub, or shower
- Slow drainage in your plumbing fixtures
- Foul odours wafting from drains
- Random puddle of water around plumbing fixtures
- Toilet water levels randomly fluctuate
- Drain flies
Because you can never be sure where a clog is, it is always best to call an experienced plumber to take care of it for you, as they have the skills and tools to efficiently locate and remove the clog while protecting your plumbing system.
There are two main types of clogs: hard blockages and soft blockages.

Hard blockage refers to larger debris that somehow enters the system and gets stuck inside, such as sanitary products, rocks, a child's toy, thick roots or even a cell phone. Soft blockage refers to those materials that build blockage over time. Soap scum, minerals in Edmonton’s hard water, and other small debris like dirt and food scraps are all examples.

Regular maintenance and cautious use of sinks, toilets, and other drains can help prevent both types of clogged drains in Edmonton.
Clogs can occur for numerous reasons. But mostly, you can lessen the chance of encountering a clog by being mindful of what you’re tossing down the drain.

Although we cannot determine the root cause of a clogged drain until we conduct a thorough inspection, more often than not, we find Edmonton clients are their own undoing, as they treat their kitchen’s garburator like a composter for leftover food or don’t bother picking up clumps of hair by hand after they shower.

If it’s a matter of changing your behaviour and habits, be sure not to toss items down the drain:
- Food scraps, including eggshells, coffee grounds, rice, pasta, etc.
- Fats, oils, and grease
- Fruit pits
- Paper towels
- Flushable wipes
- Feminine hygiene products
- Buildup of hair
- Cotton rounds or pads
- Q-tips
- Band-aids
- Dental floss
- Medication
These are some of the more common items we find clogging pipes and drains, but they account for only a fraction of the wide range of things that should not go down the drain. Ultimately, do not flush anything that does not explicitly say ‘flushable’ on its packaging, and even then, you should still be careful, depending on the size, age and condition of your system.
Edmonton plumbers typically recommend that homeowners avoid using store-bought chemical-based drain cleaners and be mindful of what they flush down the toilet.

If you’ve tried home remedies such as pouring boiling water alongside a concoction of white vinegar and baking soda, it can loosen the clog – but if you find that it's making it worse, stop what you’re doing immediately and call a plumber. Remember, a clogged drain won’t necessarily unblock itself using these quick at-home DIY hacks, and can sometimes make things worse. Plus, some issues, like tree roots, won’t dissolve on their own and need to be blasted away using hydro jetting.
This is a question we get asked a lot! The City of Edmonton requires permits for work that impacts the safety, health, and welfare of the public and occupants, or affects municipal infrastructure. Generally, you'll need a permit for:
- Major drain modifications: Think about adding a basement bathroom.
- Interior plumbing modifications: If you're moving fixtures or significantly altering drainage systems.
- New installations: Like sump pumps or backwater valves, especially if they tie into the municipal system.
- Relocating drains: Changing the path of your main drain lines.
Simple drain cleaning, minor fixture repairs (like replacing a faucet washer), or replacing a strainer usually do NOT require a permit. However, when in doubt, it's always best to check with the City of Edmonton Planning & Development department or give us a call. We can help you navigate the requirements to ensure your work is compliant and done right the first time.
That's a common concern, especially in older Edmonton neighbourhoods! Several things could be at play:
- Sewer Backup Potential: Heavy rains can overwhelm the city's sewer system, leading to backups. If you don't have a properly installed and maintained backwater valve, sewage can flow back into your basement. We highly recommend installing one, especially if you have basement suites or finished basements.
- Dry Traps: Plumbing fixtures (such as sinks, showers, and floor drains) have "traps" that hold water to prevent sewer gases from entering your home. If a drain isn't used regularly (common in guest bathrooms or unused basement areas), the water in the trap can evaporate, allowing odours to escape. Running a bit of water down these drains monthly can prevent this.
- Cracked or Leaking Pipes: Tree roots (a big issue in Edmonton!) or shifting soil can cause older clay or concrete pipes to crack, allowing gases or even small amounts of sewage to escape.
Pro Tip: Don't ignore sewer smells! Call a professional plumber to inspect your drain lines and sewer system. We can use camera inspections to pinpoint the exact cause and recommend the best solution, whether it's installing a backwater valve, clearing a blockage, or repairing a damaged pipe.
Yes, it's very likely! Edmonton is known for its hard water, typically ranging from 150 to 250 mg/L. Over time (often 15-20 years or more), this mineral content, primarily calcium and magnesium, builds up as scale inside your pipes. This scale narrows the internal diameter of your pipes, restricting water flow and reducing pressure at your fixtures.

What can you do?
- Whole-House Water Softener: This is the most effective long-term solution. A water softener system removes the hardness minerals before the water even enters your plumbing system, protecting your pipes, fixtures, and appliances.
If you're noticing reduced water pressure, scale buildup on faucets, or appliances not heating water efficiently, it's time to consider a water softening solution.
Unfortunately, tree root intrusion is a significant issue for many Edmonton homeowners, particularly those with older homes and mature trees. Tree roots are naturally drawn to the moisture and nutrients found in sewer lines. They can infiltrate even tiny cracks or joints in clay tile or older concrete pipes, eventually causing blockages and pipe damage.

Prevention is Key:
- Strategic Landscaping: Avoid planting large trees or shrubs too close to your sewer line. Check municipal guidelines for recommended distances.
- Regular Inspections: If you have older pipes or known nearby trees, consider annual camera inspections. Early detection of minor root growth can prevent major damage.
- HydroScrub Jetting: Regular professional hydro jetting can help clear fat, oil, and grease, as well as minor root intrusions, and keep your pipes clean and flowing freely.
If you suspect tree roots are an issue, or want to take preventative measures, give us a call. We can perform a camera inspection to assess the condition of your sewer line and recommend the best course of action.
Both are methods to clear blockages, but they work differently and are suited for different situations:
- Drain Cleaning (Auger/Snake): This involves using a mechanical auger or snake to physically break up or pull out a blockage. It's effective for common clogs like hair, grease, or small obstructions. It's generally a good first step for many common household clogs.
- Hydro Jetting: This is a more powerful, high-pressure water cleaning method. A specialized nozzle directs powerful streams of water (typically 2,100-4,000 PSI) through the pipe, blasting away grease, scale buildup, sludge, and even root intrusions.
When to Use Which:
- Use Drain Cleaning for: Routine clogs caused by everyday use (hair, food debris, soap scum). It's often quicker and less invasive for simple blockages.
- Use Hydro Jetting for: Stubborn clogs, heavy grease buildup, significant scale accumulation, or when you suspect minor root intrusion. It provides a more thorough cleaning, essentially restoring pipes to near-original condition. Important Note: Hydro jetting is NOT recommended for pipes that are already compromised, cracked, or severely deteriorated, as the high pressure could cause further damage.
Pro Tip: For recurring clogs, slow drains, or if you suspect buildup rather than a simple obstruction, hydro jetting is often the superior solution for a long-lasting clean. Always consult with a professional plumber to determine the best method for your specific situation.
The professionals at Mr. Rooter Plumbing of Edmonton will arrive lickety-split to bust through any scathing blockage for your clogged drain, so you can get back to your normal routine.

In addition to the City of Edmonton, we also serve the nearby areas of Sherwood Park, St Albert, and Riverbend. Go ahead and reach out to our friendly customer service representatives to schedule a clogged drain repair appointment in Edmonton. Feel free to also ask about our other residential plumbing services, including drain cleaning, water heater repair, and trenchless sewer line replacement.

See All FAQs

Residential
Commercial